Veterans' NHS Wales

CORONAVIRUS UPDATE

Due to the COVID-19 virus all assessment and therapy sessions at Veterans’ NHS Wales have been moved to either telephone or tele-mental health video (i.e. Skype, Zoom), until the situation improves and it is safe to resume face to face contact with our staff.
 
If you have any concerns about this please contact your local health board from the tab above or the HUB at Cardiff and Vale Admin.VnhswcAndv@wales.nhs.uk

Veterans' NHS Wales is a specialised, priority service for individuals who have served in the Armed Forces, at any time in their lives and who are experiencing mental health difficulties related specifically to their military service (information on priority healthcare for other NHS services is available here).

Each Local Health Board (LHB) has appointed an experienced clinician as a Veteran Therapist (VT) with an interest or experience of military (mental) health problems. The VT will accept referrals from health care staff, GPs, veteran charities and self-referrals from ex-service personnel. The appropriate VT can be contacted by going to their LHB page on this website and using one of the contact methods including telephone, email or fax.

Appointments will be arranged as close to the veteran's home as possible in a suitable venue. The service is not able to respond to emergency referrals. Veterans in crisis should contact their GP or the Out of Hours Service. There is a Psychiatrist on-call at all Accident and Emergency Units in District General Hospitals.

Alternatively call 24/7 help line: CALL - 0800 132 737.

Following the assessment the veteran may be offered treatment by the VT or referred on to other NHS teams or departments for further treatment. The VT will also refer to veteran charities for help with debt management, benefits and war pension/armed forces compensation claims as indicated. The service is unable to provide a diagnosis for Armed Forces Compensation Scheme claims.

If you would like to discuss a referral or require further information about the service, please contact Amy O'Sullivan on 029 2183 2261 or admin.vnhswc&v@wales.nhs.uk.

Don't suffer in silence, contact us now and we can try and help you get on with your life.